Find Care & Support That Works For You

How Tribe Works

  1. 1

    Search your area

    Find approved providers in your area offering care and support services.

    Digital map showing local care provider locations.
  2. 2

    Find your perfect match

    Check the skills, services and prices of local providers to find the right match for you.

    An example of a Tribe listing cardAn example of a Tribe listing cardAn example of a Tribe listing card
  3. 3

    Schedule to your needs

    You can message or arrange a callback with providers to get more information and to book services.

    A care provider sitting at a desk with a laptop.A care recipient on a call with a care provider.A message from a care provider to a care receipient.
  4. 4

    Pay for your support

    You can pay providers directly on Tribe, using our safe & secure online payment option.

    Care recipients face.Logo of the care provider.

Meet Myra

Providers You Can Trust

All of the providers offering paid services on Tribe are checked before being listed.

  • DBS Certification
  • Identity Check
  • Right to Work Check
  • Business Insurance

Tailored Support

Providers on Tribe offer a wide variety of services, helping you find the exact support you're looking for.

Elderly Care
Live-in Support
Online Services
Home Care
Food & Catering
Companionship
Gardening
Palliative Care
Dementia Care
Tech Support
Overnight Care
Local Services
Mental Health Support
Home Cleaning

Ready to Search?

Find an approved provider on Tribe who can support you and your family.

Frequently Asked Questions

  • Using Tribe, care providers can charge a competitive rate. We charge a 3% fee for every payment made to cover running costs. The 3% is much lower than comparable services, so you keep more of your fee. If you are paid via Tribe, there is a 45p standard charge to withdraw funds.

  • If there is an issue between a support recipient and support provider we encourage both to discuss any issues if you are comfortable doing so. Explain what you are unhappy about and see if you can work together to find a solution. If you remain unhappy you can end your contract and if appropriate report to Tribe and the local authorities.

    If a support provider has concerns about a support recipient, they should decide if it is appropriate to do a safeguarding report to their local council safeguarding team.

    If you are unhappy with Tribe’s service please report this to us.

    Please report any issues via the Tribe Resolution Centre (on the app or website) and/or to your local council safeguarding team. Their contact details will be on the council website.

  • If you can’t find a suitable support provider or organisation to support your needs, please contact support@tribeproject.co.uk. You should also get in touch with your local authority. Your local authority will be able to discuss any support you may require and signpost you to any relevant information and resources.

  • All support providers on Tribe are verified. This includes checking DBS certification and business insurance. Support providers also have the opportunity to access training, manage their skills and qualifications through the Tribe Training Portal.

    You can review our ‘Interviewing for support’ guide for further information on questions you may want to ask potential support providers.

What's Happening In My Local Area

Find out what local events, groups, clubs, and services are available in your community.

An example of a Tribe listing card
An example of a Tribe listing card
An example of a Tribe listing card
An example of a Tribe listing card
An example of a Tribe listing card